Privacy Policy
Last updated:
Introduction
Craftedwarmhandm is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website craftedwarmhandm.world or use our business card printing services.
Information We Collect
When you use our printing services or contact us, we may collect the following information:
- Personal identification information (name, email address, phone number)
- Business information (company name, job title)
- Delivery address for shipping printed materials
- Design files and artwork you upload for printing
- Payment information processed securely through our payment providers
- Communication records from your interactions with our team
How We Use Your Information
We use the information we collect for the following purposes:
- Process and fulfil your business card printing orders
- Communicate with you about your orders and inquiries
- Provide proofs and design revisions for approval
- Arrange delivery of your printed materials
- Send order confirmations and shipping updates
- Improve our printing services and customer experience
- Respond to your questions and support requests
Protection of Your Artwork
Your design files and business card artwork are treated with strict confidentiality. We do not share, sell, or use your designs for any purpose other than fulfilling your order. All uploaded files are stored securely and deleted after order completion unless you request otherwise.
Data Security
We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes secure SSL encryption for data transmission and restricted access to personal data within our organisation.
Third-Party Services
We may share your information with trusted third parties who assist us in operating our business:
- Payment processors for secure transaction handling
- Courier and delivery services for shipping your orders
- Web hosting providers for website operation
These parties are contractually obligated to protect your information and use it only for the services they provide to us.
Your Rights
Under New Zealand privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Order records are typically retained for seven years for accounting purposes.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Craftedwarmhandm
Victoria St W, Auckland CBD,
Auckland
Phone: +64 9-363 6000
Email: team@craftedwarmhandm.world
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.